Frequently Asked Questions

Everything you need to know about shopping with AIRhub

What are your standard shipping times?

Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery progress in real-time.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are the products on AIRhub authentic?

Yes, we guarantee that all products sold on AIRhub are 100% authentic and sourced directly from authorized distributors and manufacturers.

Can I change or cancel my order after it has been placed?

Orders can be modified or cancelled within 60 minutes of placement. After this window, the order enters our fulfillment process and cannot be changed, though you may return it once received.